Contact Us
Winter schedule: from November 1st, 2025 to February 1st, 2026.
Our offices will be open from 10:00 AM to 4:00 PM, Monday through Friday.
During this period, telephone support will not be available — please contact us by email.
Complete closure:
- November 20, 2025 to November 27, 2025.
- December 15, 2025 to January 15, 2026.
Our offices will be closed, but the mailbox support@gopiscine.ca will be checked periodically for any emergencies.
By Email
- Sales: ventes@gopiscine.ca
- Orders and deliveries: livraison@gopiscine.ca
- Returns: retour@gopiscine.ca
- Other requests / Emergencies: support@gopiscine.ca
By Phone
Telephone service is suspended from 11st November 2025 to 11st February 2026.
- Toll-free (Canada): +1 (833) 611-0967
- Quebec Region: +1 (418) 478-0893
- Greater Montreal: +1 (514) 600-1991
Chat
Available during business hours. During closure periods, it may be deactivated.
Addresses
Administrative Offices:
456 Boul. des Laurentides, Piedmont QC J0R 1K0
Distribution / Pickup Center:
436 Saint-Paul Street, Repentigny QC J5Z 4H9
*For all pickups: you must order online before arriving.*
Our Opening Hours
Regular schedule:
- Monday: 9:00 AM to 5:00 PM (ET)
- Tuesday: 9:00 AM to 5:00 PM (ET)
- Wednesday: 9:00 AM to 5:00 PM (ET)
- Thursday: 9:00 AM to 5:00 PM (ET)
- Friday: 9:00 AM to 3:00 PM (ET)
- Saturday: Closed
- Sunday: Closed
Winter schedule (11st Nov. 2025 → 11st Feb. 2026):
- Monday to Friday: 10:00 AM to 4:00 PM (ET)
- Saturday and Sunday: Closed
Complete closure: December 15, 2025 → January 15, 2026.
Periodic monitoring of support@gopiscine.ca for emergencies.
Our online store remains accessible 24/7.
